Frequently Asked Questions:

DSL FAQS

  1. What is DSL?
  2. What can DSL be used for?
  3. Why do I need DSL?
  4. Can I still take advantage of your technology if DSL is not in my area?
  5. How is DSL Installed?
  6. Can my company share the DSL connection utilized with your service?
  7. My company already has a DSL line, can I use it for VProtect services?
  8. What are the factors that determine DSL service performance?
  9. How close to the phone company must I be?
  10. How is DSL different from today's analog modems?
  1. What is DSL?

    Digital Subscriber Line (DSL) is a dedicated, digital circuit technology that provides both residences and businesses with high-speed internet or intranet access over existing analog phone lines. Since DSL works on regular telephone lines (unlike, for example, cable modems), DSL is considered a means of speeding up the existing telephone infrastructure, as telephone companies seek cost-effective ways of providing much higher speed to their customers.
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  2. What can DSL be used for?

    DSL can be used to transmit any high-speed data application, such as video conferencing, fast Internet access, interactive multimedia, on-line home banking, remote office or remote Local Area Network (LAN) applications.
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  3. Why do I need DSL?

    DSL or other dedicated high speed access is necessary because images are constantly being transferred from the cameras to the Internet.  In order to ensure that there are no breaks in service, as occurs in dial-up situations, it is necessary to dedicate access to the box.  Even if the connection goes down, images are still captured directly onto the VProtect's system box.
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  4. Can I still take advantage of your technology if DSL is not in my area?

    Yes.  High speed Internet access comes in many forms.  DSL is the lowest quality high speed internet access that our product supports. Although we often use the term DSL, we only require that you have dedicated high-speed internet access.
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  5. How is DSL Installed?

    In order to install DSL, you must have access to the copper infrastructure.  This generally refers to telecom operators and in some countries, Internet Service Providers.  DSL Modem transceivers must be installed at both ends of the copper line -- one transceiver is placed at the customer premises, and another at the telephone company Central Office (CO) building (or curb cabinet in certain cases).  Unlike previous copper line technologies, the DSL system does not need manual adjustment.  The DSL modem automatically analyzes the line and adapts itself to start up the link within seconds.  This process continues once the link is started, as the modem compensates for ongoing changes.
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  6. Can my company share the DSL connection utilized with your service?

    Yes, our DSL package comes with one available IP address for your use.   However, VProtect does not setup your computer systems.
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  7. My company already has a DSL line, can I use it for VProtect services?

    Yes, all you need is a configurable router such as Broadband DSL/Cable router.
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  8. What are the factors that determine DSL service performance?

    • The distance between a user's premises and the telephone company's central office.
    • The DSL equipment used at both ends of the connection.
    • The service offered from the Phone Company and DSL Provider.
    • The management of the network of the ISP (Internet Service Provider) you choose.
    • The amount of interfering noise present on the line.

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  9. How close to the phone company must I be?

    All service providers have different requirement for this.  Please check with your Internet Service Provider for detail.
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  10. How is DSL different from today's analog modems?

    DSL technologies use a wider band of frequencies.  This helps to achieve data transmissions of up to 300 times those achieved by analog systems.  Also, because DSL uses a digital signal, DSL transmissions do not pass through the regular analog voice telephone network.  This element of DSL avoids some of the hassles of dialup services, such as delayed dial tone.
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