Frequently Asked Questions:

Technical FAQS

  1. What's the refresh rate of VProtect's system?
  2. What's the Frame Rate?
  3. What are the requirements of the viewing computer?
  4. How many users can view at the same time?
  5. What's the image format?
  6. What type of security does VProtect's system have?
  7. The video is transmitted through the public Internet. How do I know the privacy of my company is protected?
  8. What's video server's recording capacity?
  9. Can I do a motion capture and download it to my personal computer?

  1. What's the refresh rate of VProtect's system?

    The frame rates are various in different models.  Please check our products section for details.
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  2. What's the Frame Rate?

    "Frame Rate" is the same as the "Refresh Rate."
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  3. What are the requirements of the viewing computer?

    Any computer capable of running a java enabled web browser can be used to view the video.
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  4. How many users can view at the same time?

    An unlimited number of users may view at the same time.  This figure is only limited by the bandwidth of the Internet connection from the VProtect system to the Internet.
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  5. What's the image format?

    VProtect's system uses Motion JPEG compression.
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  6. What type of security does VProtect's system have?

    VProtect's system has a built-in firewall.  All data transmission between the video servers, the VProtect web site, and the subscriber's browser are encrypted with 128-bit data encryption.  All VProtect web servers also use Secure Socket Layer (SSL) for secure communication.
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  7. The video is transmitted through the public Internet.  How do I know the privacy of my company is protected?

    All video images transmitted via the Internet are compressed and encrypted.  Furthermore, VProtect's "dynamic key authentication" protocol ensures an even higher level of security.
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  8. What is the video server's recording capacity?

    VProtect's system recording capacity is customizable based on customer's need.  Max recording capacity can be up to one year of archived footage.
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  9. Can I do a motion capture and download it to my personal computer?

    Yes, you can extract images from VProtect's system in still picture format or MPEG movie format and save it to your local computer.
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